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TERMS AND CONDITIONS

 

Please read these terms and conditions before using this website. Check frequently to see any updates or changes to our terms and conditions or privacy policies.

 

Indemnity

You agree fully to indemnify, defend and hold us, our officers and suppliers, harmless immediately on demand, from and against all claims, liability, damages, losses, costs and expenses, including legal fees, arising out of any breach of the Conditions by you or any other liabilities arising out of your use of Really Relaxing Ltd website.

 

Our Rights

Really Relaxing Ltd reserve the right to: modify or withdraw, temporarily or permanently, any of their website (or any part thereof) with or without notice to you and you confirm that we shall not be liable to you or any third party for any modification to or withdrawal of the website; and/or change the Conditions from time to time, and your continued use of this website (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms & Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using the website.

 

Third Party Links

In an attempt to provide increased value to our customers, we may provide links to other online services or resources or third party websites. You acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external sites or resources. Really Relaxing Ltd have a policy not to pass our customer details onto third parties.

 

Customer orders

All orders are subject to acceptance in accordance with our Terms & Conditions, Order Acknowledgement Policy and availability. If an order is accepted for which there is no current stock you will be contacted by email or telephone and will have the option either to wait until the item is available from stock, make a substitution or to cancel or refund your order.

 

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering.

 

Cancellations

Please note that your order will become a legally binding contract upon despatch of your order. We reserve the right at any time after receipt of your order to accept or decline your order for any reason. The contract between you and Really Relaxing Ltd will be completed on the despatch of the products ordered unless we have notified you that we do not accept your order or you have cancelled it in accordance with our Cancellation Policy. The sale contract is therefore completed in England and is subject to English law. We reserve the right to reject any offer to purchase by you at any time.

 

Once you submit an order, we immediately prepare all stock items for delivery. You can cancel your order at any stage until delivery. If you would like to request the cancellation of an order, please contact us as soon as possible.

 

Refunds

If for any reason you are not satisfied with your product(s), you have the right to return the goods to us within seven days of receipt. Carriage will be at your expense. You will be refunded to your credit card account, the full value of the returned goods. Shipping costs are not refundable.

 

Damaged goods

Any errors or damage to goods must be notified within 7 days of receipt of goods, or else a credit/refund cannot be issued.

 

Description of products

All details, descriptions and prices of products appearing on the website are correct at the time of input. Although we aim to keep the website as up to date as possible, the information appearing at a particular time may not always reflect the position exactly at the moment you place an order.

 

Payment

All prices are correct at the time of entering information. Payment will be debited and cleared by PayPal online payment services.

 

You confirm that the credit/debit card that is being used is yours.

All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment to us, we will not be liable for any delay or non-delivery.

 

Despatch

We endeavour to despatch all goods within 24 business hours of receipt of payment The goods shall be at the buyers risk after delivery.

All goods remain the property of Really Relaxing Ltd until payment has been cleared in full.

 

Refusal of transaction

We reserve the right to withdraw any products from the website at any time and/or remove, screen or edit any materials or content. We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.

 

Eligibility

To be eligible to order products on the website and lawfully enter into and form contracts on the website under English law you must provide your real name, phone number, email address, credit card details and other requested information. Purchases on the website can only be made by those individuals aged over 18 years of age who meet these terms of eligibility, who have been issued a valid credit card by a bank acceptable to us, whose applications are acceptable to us and who have authorised us to process a charge or charges on their credit card in the amount of the total purchase price for any products which they purchase.

 

General terms and conditions

Intellectual property and right to use

You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the website shall remain at all times vested in us or our licensors. You are permitted to use this material only as expressly authorised by us or our licensors.

 

You acknowledge and agree that the material and content contained within the this website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose. Any other use of the material and content of the website is strictly prohibited.

 

You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

 

Compliance with laws

Really Relaxing Ltd website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the website and any transactions conducted on or through the website.

 

Limitation of liability

While we will use reasonable endeavours to verify the accuracy of any information we place on this website, we make no warranties, whether express or implied, in relation to its accuracy.

 

The Really Relaxing Ltd website is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to the website, or any transaction that may be conducted on or through the website including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from the course of dealing or usage or trade.

 

We make no warranty that the website will meet your requirements or will be uninterrupted, timely, secure or error-free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the materials. We will not be responsible or liable to you for any loss of content or material uploaded or transmitted through the website.

Notwithstanding any other provision in the Conditions, nothing herein shall limit your rights as a consumer under English law.

 

Severance

If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

 

Copyright

All Web site design, text, graphics, the selection and arrangement thereof, and all software compilations, underlying source code, software (including applets) and all other material on this Web site are copyright Really Relaxing Ltd and its affiliates, or their content and technology providers. ALL RIGHTS RESERVED.

 

Trademarks

Product and company names mentioned on this Web site may be the trademarks or registered trademarks of their respective owners.

 

Disclaimer

To the fullest extent permitted at law, Really Relaxing Ltd is providing this web site and its contents on an "as is" basis and make no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this web site or the information, content, materials or products included in this site including, without limitation, warranties of merchantability and fitness for a particular purpose. In addition, Really Relaxing Ltd does not represent or warrant that the information accessible via this web site is accurate, complete or current. Price and availability information is subject to change without notice.

FAQ's

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